How to claim

In this section, you will find information on submitting claims for services provided under your College International Health Insurance Plan.

Please ensure that you submit your expense to the correct plan: CIHIP (detailed below) or CSI Health & Dental Plan.

Examples of CSI Health & Dental Plan expenses:
• Prescription drugs or vaccinations
• Vision care expenses
• Dental expenses
• Other practitioners (e.g. massage therapy, physiotherapy)
Click here to submit a claim to the CSI Plan.

Examples of CIHIP expenses:
• Medical doctor’s fees
• Hospital fees
• Diagnostic testing fees
• See below to submit a claim to CIHIP.


1. Are you submitting your claim to the correct plan (CIHIP or CSI Plan)? If you have a CSI Plan expense, click here for instructions.

2. Have you included a completed claim form (members/students only need to complete sections 1-3)?

3. Have you included your paid detailed receipt(s) (if you already paid for the expense), or unpaid invoice(s) (if the expense needs to be paid to the provider)?

There are Two Ways to Submit a Claim:

1. Online: Follow the instructions below.

2. By mail: Download and print the claim form, complete it, and send it (along with your original receipt) to:

Sun Life Assurance Company of Canada
Claims Department
PO Box 2015 Stn Waterloo
Waterloo, ON N2J 0B1

FOR ALL CLAIMS (2-4 week response)


Download, print, and fill out the PDF claim form.


After you have filled out the printed claim form, upload the form and all applicable receipts to submit your claim online.